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Sportsman'S Guide Free Shipping September 2020

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Shipping Policy For Sportsman's Guide

RETURNS AND WARRANTY
How do I make a return?
If you wish to return an item within 90 days of shipment, simply go through returns made easy online. Customers are responsible for any item lost or damaged in return shipping so we recommend insuring the package. Just complete the form (or a copy) on the back of your invoice and send it along with the merchandise you're returning. Returns should be sent to:
Sportsman's Guide, Returns Dept.
560 Armour Avenue
South St. Paul, MN 55075
Is there a warranty on merchandise I purchase?
Order with complete confidence! Your satisfaction is guaranteed, period! We stand behind every item we sell. If you鈥檙e not happy within 90 days of shipment, just return the item with your invoice and we鈥檒l promptly refund your merchandise total. Sportsman's Guide branded merchandise (Guide Gear, HQ ISSUE, CASTLECREEK, HuntRite, Bolderton) have a Lifetime Guarantee against defects in material and workmanship. Our Satisfaction Guarantee does not cover any item for ordinary wear and tear, damage caused by accident, natural disaster, improper care or use, lack of maintenance or the natural breakdown of colors or materials over extended time and use.
NOTE: Sportsman's Guide does not accept returns on ammunition, firearms, food, tree stands, black powder guns, crossbows, primers, electric utility vehicles, and explosive targets. In addition, customized or personalized items, gas, diesel, or kerosene items that have been fueled or oiled and items that store fuel that have been used. Once opened, marine electronics, bows, sling shots, flare guns, body armor containing soft armor or armor plates, trolling motors, night vision and thermal optics and ATN branded merchandise cannot be returned. All manufacturer warranties are in effect and must be returned to the manufacturer for warranty service. Please see our return policy for details.
SHIPPING AND HANDLING
Where are the shipping/handling charges?
To get our shipping/handling charges Click here.
What is package protection?
Package protection offers immediate replacement of items lost or damaged in transit prior to delivery, allowing you to bypass a claim process.
Can I have my package delivered on a certain date?
Unfortunately we currently do not have an option to select delivery on a certain date, unless express shipping is requested. Do note, not all items can be expressed. Please check restrictions on items when ordering.
Why is my order being transferred from ground to postal?
Your package is being shipped ground service with final delivery by your local postal carrier based on the merchandise, or the light weight of the package. If you do not wish to have this service in the future, a Customer Service representative can flag your address to ship ground on future packages. Please contact us if you would like to do so.
Why is my package late when I paid for express shipping?
Currently we only ship our packages Monday-Friday; we do not ship on the weekends or holidays. Therefore, delivery is made within the allotted business days for the selected method. Express shipping cutoff is 11am CT.