Things Remembered Free Shipping September 2020

What are my shipping options?
We offer 4 convenient ways to ship your online or phone order. To find out when you'll receive your order based on the shipping method you select, see "When will I receive my order?" below. We ship to P.O. Boxes using the Standard delivery method ONLY. Orders shipping to P.O. Boxes will be shipped via U.S.P.S. and shipment tracking will not be available. Shipping to P.O. Boxes could delay the arrival of the order.

When will my order be shipped?
Orders leave our warehouse 2 business days after the order is placed for standard, express, and express plus delivery methods. If your order will be delayed, we will notify you immediately. Orders involving custom personalization (like logos) require additional time.

What time do I have to place my order to receive it the next business day?
You must place your order by 3pm Eastern time and select Next Business Day as your shipping method to receive your order the next business day.

When will I receive my order?
For Standard Delivery and Express Plus Delivery orders leave our warehouse 2 business days after the order is placed and will take between one and five additional business days to arrive, based on the shipping method you select.

Special Shipping Situations
We make it as convenient as possible to ship your gifts to any destination.
There is an additional $10 shipping charge to ship to Alaska, Guam, Hawaii, Puerto Rico, & the U.S. Virgin Islands.
Shipping to Guam and Virgin Islands: Standard shipping is the only shipping method available to these locations.
Delivery date estimates for international are the same as for any other domestic destination. These estimates will be given to you during the shopping and purchase process.
APO/FPO addresses: Standard Delivery is the only shipping method available to these addresses. Faster shipping methods (Express and Express Plus) are not available when shipping to APO/FPO addresses. Please allow at least 2 additional weeks for delivery.
If you have other special shipping needs, please call Customer Service at 866.902.4438.

Return Policy
At Things Remembered, we stand behind our high-quality products, our precise personalization and our exceptional service because we know how important every life moment is, and we鈥檙e honored to be invited to each of yours. If you鈥檙e not completely delighted when you receive your gift, visit one of our retail locations or call us at 1.866.902.4438, and we鈥檒l do everything we can to make it right.